RULES OF USE OF OMO SERVICES PROVIDED THROUGH
OMO WEBSITE AND MOBILE APPLICATION
I. GENERAL PROVISIONS
II. TERMS AND CONCEPTS
III. RIGHTS AND OBLIGATIONS OF WEBSITE/MOBILE APPLICATION USERS
IV. FEEDBACK
V. OMO`S MESSAGES AND NEWSLETTERS
VI. INTELLECTUAL PROPERTY
VII. PAYMENT FOR OMO GOODS AND SERVICES, ORDERS AND MANAGEMENT OF
ORDERS PROVIDED THROUGH OMO WEBSITE/MOBILE APPLICATION
VIII.PERSONAL DATA
IX. USING COOKIES
X. LIABILITY
XI. FINAL PROVISIONS
I. GENERAL PROVISIONS
The Rules contain information about the rules applicable to the provision of OMO services through
the Website and Mobile Application, distributed by the 0M0 SYSTEMS LTD (80 Griva Digeni Ave,
SWEPCO COURT 6, 2
nd
floor, 3101 Limassol, Cyprus) (hereinafter referred to as the “OMO) and
ensure implementation by the Users of the functions of remote control and management of smart
home devices.
The rules are binding both on the OMO and the Users. The OMO reserves the right at any time to
partially or fully amend the Rules. The Rules, their revised version and the relevant amendments shall
come into force upon their publication on the OMO Website/Mobile Application.
By accessing the Website/Mobile Application, the Users agree to abide by the Rules in force at the
time of obtaining such access. If the Users refuse to comply with any of the provisions of the Rules,
the OMO addresses the Users with a request not to continue further use of the Website/Mobile
Application.
The rights to the Website/Mobile Application and all relevant Materials shall belong to the OMO.
II. TERMS AND CONCEPTS
Website shall mean the website with the following URL address: https://omo.systems/;
Mobile Application shall mean the mobile application, the developer and owner of which is the
OMO, and which is downloadable for Android and iOS and is used for:
ensuring implementation by the Users of the functions of remote control and management of
smart home devices;
providing information support to the Users;
for the other purpose, stated directly in the Mobile Application.
Service(s) shall mean the services provided by the OMO for the benefit of the Users to ensure
implementation by the Users of the functions of remote control and management of smart home
devices;
User shall mean any individual or legal entity who/which obtains access, browses or visits the
Website/uses the Mobile Application ordering or not the Services.
Use of the Website/Mobile Application” shall mean any review, downloading or use in any other
ways of the Materials of the Website/Mobile Application; use of the Services offered and provided by
the OMO to the Users.
“Personal Data” shall mean data or aggregate data on an individual who is identified or can be
specifically identified, in particular data on the Users.
“Rules” shall mean this Rules of Use governing the procedure for obtaining the Services by the Users
through the OMO Website/Mobile Application.
“Materials” shall mean all static and dynamic elements published on the Website/Mobile
Application, including: all information and texts, images, audio and video files, databases, trademarks
and logos, technical and graphic solutions of the OMO Website/Mobile application.
Cookies shall mean simple text files that are sent from the Website to the Users' electronic devices
and stored by web browsers. Such files do not identify the Users but collect information about their
actions while using the Website/Mobile Application. This information is collected to improve the
functioning of the Website/Mobile Application and adjust the relevant parameters: tracking the Users'
preferences, automated filling of the forms, dissemination of information on social networks, adaption
of the services to the established preferences of the Users, collection of general statistical information
about the use of the Website/Mobile application.
III. RIGHTS AND OBLIGATIONS OF WEBSITE/MOBILE APPLICATION USERS
The Users shall be entitled to use the Website/Mobile Application solely for the purpose of:
ensuring implementation by the Users of the functions of remote control and management
of smart home devices;
obtaining information support from the OMO;
payment for services related to the use of the OMO Website / Mobile Application (by
redirecting to a payment service provider);
for the other purpose, stated directly in the Mobile Application; addressing the OMO with
requests, comments, complaints and suggestions that can be sent via the feedback form
on the Website/Mobile Application, as well as further receipt of the OMO`s response;
for the other purpose, stated directly on the Website and Mobile Application.
Any use of the Website/Mobile Application for any other purpose shall be deemed illegal.
The Users undertake:
to be guided by the provisions of the Rules and current provisions of the legislation while
using the Website/Mobile Application;
to use the Website/Mobile Application solely for the purpose stated above;
not to use the Materials posted on the Website/Mobile Application for commercial or non-
commercial purposes, not to decompile the Website/Mobile Application, not to perform any
reverse engineering actions, not to parse or interfere with the source code of the
Website/Mobile Application without permission of the OMO;
not to use the Website/Mobile Application for the purpose of sending any violent, abusive,
degrading messages or messages that otherwise violate the right to honour, dignity and
goodwill of the OMO or third parties, as well as unwanted commercial messages (spam);
not to use the software in order to interfere or attempt to interfere with the Website/Mobile
Application.
IV. FEEDBACK
The Users can contact the OMO by sending a message (request or complaint) via the feedback form
on the Website/Mobile Application.
For contacting the OMO and getting feedback, the Users shall provide the OMO with the Personal
Data to the following extent: surname, name, patronymic; email; phone number. Detailed information
with regard to collection and processing of the Personal Data, as well as the terms of transfer of such
Personal Data to third parties, provided in the relevant section of the Rules.
The Users undertake not to send the following data via the feedback forms on the Website/Mobile
Application:
any violent, abusive, degrading messages or messages that otherwise violate the right to
honour, dignity and goodwill of the OMO or third party;
unwanted commercial messages (spam).
If the Users send such messages, the OMO has the right not to reply to such messages and deprive
the Users, who sent such messages, the right to continue using the feedback function.
Feedback Forms
The Website/Mobile Application contains feedback forms via which the Users can communicate with
the OMO.
The Users have the right to receive full and comprehensive information in response to the messages
sent via the feedback forms on the Website/Mobile Application within a reasonable time, but no more
than 30 days after the message was sent.
The Users have the right to receive full and comprehensive information in response to the requests
also via the hotline +38 (073) 401 01 10.
V. OMO`S MESSAGES AND NEWSLETTERS
OMO`S messages
The OMO can send the following messages to the Users:
in response to the messages (requests and complaints) sent via the feedback form on the OMO
Website/Mobile Application;
in the process of ensuring implementation by the Users of the functions of remote control
and management of smart home devices;
in the course of marketing activities.
The OMO shall send messages in the form of SMS, emails, in messengers and through the Mobile
Application.
The Users may control the process of sending messages through the relevant settings on the OMO
Website/Mobile Application (depending on the functionality and internal settings of the
Website/Mobile Application).
Newsletters
Newsletters shall be sent solely on the basis of the Personal Data that have been previously provided
by the Users to the OMO upon their voluntary informed consent:
when subscribing for newsletters through the Website/Mobile Application;
before using the Website/Mobile Application.
The OMO shall send newsletters in the form of SMS, emails, in messengers and through the Mobile
Application.
The Users may unsubscribe from newsletters of the OMO at any time by clicking on the relevant
function in each sent message.
VI. INTELLECTUAL PROPERTY
The intellectual property rights to the Materials of the Website/Mobile Application, as well as the
Website and the Mobile Application as a whole shall fully belong to the OMO (or the right to use
such Materials has been previously granted to the OMO by third parties).
The OMO prohibits the Users from using the Materials, fully or partially, in any way (including:
reproduction, presentation, adaptation, modification, disclosure, transmission, distortion, integration
into the other website, etc.) in commercial or non-commercial purposes. If it is necessary to use the
Materials, the Users may address the OMO with the relevant request via the feedback forms on the
Website/Mobile Application.
If the Users notice any infringement of the OMO's intellectual property rights to the Materials by any
third party, the Users undertake to notify the OMO thereof by sending the relevant message via the
feedback forms on the Website/Mobile Application.
In case of infringement of the intellectual property rights to the Materials of the Website/Mobile
Application by the Users or any third parties, the OMO have the right to take all available measures
to protect the infringed rights, including to seek protection of the rights in court.
VII. PAYMENT FOR OMO GOODS AND SERVICES, ORDERS AND
MANAGEMENT OF ORDERS PROVIDED THROUGH OMO
WEBSITE/MOBILE APPLICATION
Payment for OMO Services, ordered and managed through the OMO Website / Mobile Application,
may be made by Users using bank payment cards.
Personal bank card details (owner name, number, expiration date and CVV code) are collected and
processed by specialized payment service providers for the benefits of OMO. Further information on
payment status is provided by OMO. Detailed information regarding the collection and processing of
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Personal Data, as well as the conditions for their transfer to third parties, is provided in the relevant
section of the Rules.
Data (including Personal Data) of Users collected and processed by Payment Service Providers for
the purpose of making payments to OMOs may not be used to the detriment of Users. The
verification procedure is used to protect the User from fraudulent transactions. Users decide on their
own whether to send the requested data to confirm the use of a bank payment card to pay for the
OMO Services or to refuse the relevant transaction.
For any questions that arise regarding payment for OMO Services, orders and orders are managed
through the OMO Website / Mobile Application, Users may contact OMO Support at
info@omo.systems. For questions regarding the collection and processing of Personal Data Users
may contact the OMO Data Protection Officer at privacy@omo.systems.
VIII. PERSONAL DATA
In order to ensure the proper access and use of the Website/Mobile Application by the Users, as well
as obtaining Services by the latter, the OMO shall collect and process the Personal Data of the Users.
The OMO shall act as the owner and controller of the Personal Data of the Users, depending on the
circumstances under which such data were collected.
The OMO shall not be deemed the owner of the data on the environment in which the smart home
system devices connected to the OMO platform are being used, as well as the data collected through
smart home devices connected to the OMO platform. In such cases, the OMO shall act solely as a
data controller, responsible for security and proper processing of the data after their receipt from third
parties under the data processing agreements and user’s consent to access to such data.
To get detailed information concerning the cases when the OMO shall act as the owner and controller
of the Personal Data, the Users may send the relevant request to the OMO Data Protection
Representative via: privacy@omo.systems (the response shall be sent only with regard to the person
who made the request) .
The OMO shall not collect or process such categories of the Personal Data as data on racial or ethnic
origin, political, religious or worldviews beliefs, membership in political parties or trade unions,
criminal convictions, as well as health, sexual life, biometric or genetic data (hereinafter referred to as
the “sensitive personal data).
The OMO undertakes to ensure that all available Personal Data protection measures are taken by the
Users according to the provisions of the current personal data protection legislation (including GDPR
provisions, where applicable) and the specificity of the OMO's activity.
Personal Data of Juveniles and Minors
In the process of providing services through the OMO Website/Mobile application, the OMO may
process the personal data of juveniles and minors. In such case, the OMO shall process the Personal
Data of such persons solely with the consent of their parents, adoptive parents or guardians, which
shall be provided prior to provision of the services by the OMO, and undertakes to take the relevant
measures to protect the Personal Data of such persons.
Contact Details
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For any questions regarding the Personal Data, the Users may submit the relevant request or complaint
to the OMO Data Protection Representative via: privacy@omo.systems.
Categories of Personal Data, Purpose and Legal Grounds for their Collection and Processing
The scope, method, purpose and legal grounds for collecting and processing the OMO Personal Data
may vary depending on how the Users use the Website/Mobile Application, and what Services are
requested.
The OMO shall collect and process the following categories of the Users’ Personal Data:
Purpose of data
processing
Data categories
Legal grounds for data
processing
User identification
access data: login, password, phone
number, email
Consent to personal data
collection and processing
Communication with
users
surname, name, patronymic, phone
number, email
Consent to personal data
collection and processing
Marketing
phone number, email, data on user
preferences
Legitimate interest
Use of OMO website
and mobile application
by users, improvement
of user experience
data on the device from which access is
being made; data to ensure functioning of
the OMO website and mobile application
(including cookies); user geolocation data;
data on the environment in which the
smart home system devices connected to
the OMO platform are used; data collected
through smart home system devices
connected to the OMO platform
Consent to personal data
collection and processing
Personal Data Processing
Agreement with third
parties
To provide OMO Services on a payment basis, OMO cooperates with specialized payment service
providers that collect and process Personal Data of Users that are required to perform a payment
transaction on OMO Services. As a result, OMO has access only to payment status information.
The OMO shall also collect anonymized data that are not the personal data (the OMO may not
independently identify the Users). Collection and processing of the anonymized data shall be
consolidated and shall be used for marketing researches and user experience improvement.
The OMO shall process each of the categories of the Personal Data within the period necessary to
fulfil each of the foregoing purposes, and then such Personal Data shall be deleted. In any case, the
OMO shall be entitled to retain the Personal Data for the period necessary to fulfil its obligations to
the Users with regard to provision of its goods and services, as well as to fulfil the obligations set out
by the current legislation.
Users` Rights with regard to Personal Data
the right of access to the Personal Data;
the right to amend the Personal Data;
the right to receive information about the Personal Data processing methods;
the right to be notified of the Personal Data integrity breach;
the right to request transfer of the Personal Data to third parties in the scope requested by the
Users;
the right to withdraw consent to collection and processing of the Personal Data;
the right to suspend processing of the Personal Data;
the right to request deletion of the Personal Data.
The Users may send a request or complaint with regard to the Personal Data to the OMO Data
Protection Representative at: privacy@omo.systems. The Users shall also have the right to contact
the competent authorities in the field of personal data protection.
Transfer of Personal Data to Third Parties
The OMO shall transfer the Personal Data to third parties (including transboundary transfer of the
Personal Data) solely to the extent necessary for achieving the purpose of collecting and processing
the Personal Data in respect of which such collection and processing have been previously carried out
directly by the OMO.
The OMO shall carry out such transfer of the Personal Data only if necessary, in the minimum
required scope, for the minimum period.
For the proper provision of the Services by the OMO, access to the relevant Website/Mobile
Application, as well as improvement of providing such Services and access, the OMO may transfer
the Personal Data to:
the OMO’s affiliates;
the OMO’s partners;
the OMO’s counterpart companies;
third parties, in particular authorities (subject to the requirements of the legislation);
third parties in case of legal proceedings concerning reorganization of the OMO.
By transferring the Personal Data of the Users for the benefit of third parties, the OMO shall take all
available legal, organizational and technical measures to ensure protection of the Personal Data.
IX. USING COOKIES
When using the Website/Mobile Application, the cookies installed on the Users' electronic devices
shall be used.
The OMO shall use the following categories of cookies:
to provide the Users with stable access to the functionality of the Website/Mobile Application;
to improve and facilitate the use of the Website/Mobile Application by the Users;
to properly display the OMO’s promotional messages within the Website/Mobile Application;
to allow the Users to share information from the Website/Mobile Application through social
networks;
to analyse indicators concerning the audience of the Website/Mobile application (traffic
analysis, usage tendencies.
The OMO shall seek prior User's consent to the use of cookies before using the Website/Mobile
Applications by sending the relevant email (in banner format).
The Users shall have the following options for cookies:
to allow the automatic saving and use of cookies;
to warn about the use of cookies;
always to block the use of cookies (restrictions on the use of the Website such as impossibility
to make individual settings by the Users are possible).
The Use of the Website/Mobile Application shall imply the use of the functionality of other resources,
including:
social networks (the option to distribute content by the User directly from the Website is
available on the Website/Mobile Application) (depending on the functionality and internal
settings of the Website/Mobile Application). The procedure for using cookies shall be
governed by the relevant policies of such companies;
Google Analytics to collect aggregate statistics on the use of the Website/Mobile Application
(such information is used by the Company solely to improve the content and services of using
the Website/Mobile Application). The functioning of Google Analytics shall be governed by
the applicable company policies;
the other resources whose safety shall be verified by the OMO.
The OMO notes that blocking the use of cookies may cause malfunction of the Website/Mobile
Application. The Users have the right to block the use of cookies, fully or partially, (certain types of
cookies) by modifying the settings of the web browsers of the devices they use to access the
Website/Mobile Application.
X. LIABILITY
Failure by Users to comply with any provision of the Rules shall be deemed a violation and entail
liability under the Rules and the law applicable for the regulation of the Rules.
The Website/Mobile Application shall contain hyperlinks to third parties’ web resources. The OMO
shall not be liable for the content placed on such web resources, as well as for collection and processing
of the Users’ Personal Data that may be carried out as a result of the use of such resources.
The OMO shall do the best to provide the Users with secure, uninterrupted and correct access to the
Website/Mobile Application. The OMO shall not be liable for any interruption of the
Website/Mobile Application, incompatibility of such Website/Mobile Application with all types of
the Users' devices, and inability of the Users to access the Website/Mobile Application due to failure
to connect to the Internet. The OMO shall reserve the right, in whole or in part, to restrict the Users'
access to the Website/Mobile Application.
The OMO shall not be liable to the Users for any losses resulting from the use of the Website/Mobile
Application. The OMO shall also not be liable to any third party for any of the Users’ actions taken
with using the Website/Mobile Application.
XI. FINAL PROVISIONS
The Rules shall enter into force upon their publication on the Website/Mobile Application.
Any issues arising between the OMO and the Users with regard to the use of the Website/Mobile
Application shall be settled by negotiations between the parties and by means of sending the Users`
relevant requests to the OMO, and in accordance with the legislation of the Republic of Cyprus.
The Users may send their questions regarding the use of the Website/Mobile Application to the
OMO’s Support Team to this email: info@omo.systems. Furthermore, the Users may contact the
OMO Data Protection Representative for the questions with regard to collection and processing of
the Personal Data via: privacy@omo.systems.
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